Eden Au Lac Hotel - Zurich

Eden au Lac is a charming "Old World Hotel" that is located 10 minutes slow walk from Paradplatz and that also has private gated parking. The rooms has a stunning view of the lake.

Loved the location staff fantastic room good but a little tired

Everything was great except a tea maker and coffee making facility in room would be fantastic I know there is room service but a bit of a pain would prefer to make our own

Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful.

overpriced room service menu

exelent view of the lake

the shower in the bathroom had a very poor flow.

Very clean,every day you have some fruits in your room,good bed, international TV channels,quiet.Super restaurant.Very friendly staff.

small pillows

My wife and I loved the hotel, the room was impressive, moreover the hotel staff was exception. We were very happy that we stayed at the Eden Au Lac. Thank you!

Exe lent view, friendly stuff.

Location

The hotel provides a great old style ambiance with excellent service. I booked a single room and was surprised about the size of the bed, room and the bathroom. Often single rooms are very small. The staff is very professional and friendly. The hotel is in a high price category but that is justified for the service and facilities you get. I loved the bar with the piano music and roof terras.

The hotel is at a main road and with the windows open, there is a lot of noise, even though I had a room at the back. When using the airco, which doesn't make any noise and closing the windows, the level of traffic noise is acceptable (at the back).

It was perfect in every way. In particular, the breakfast was super!

My second stay was every bit as wonderful as my first, which I didn't think possible. I give the eden au lac a *****+ rating: friendly and welcoming staff that is also consummately professional. Fabulous location on the lake,permitting jogs along the shore, a dip in the sea or a quick walk into town for sight seeing, shopping and antique-ing. Wonderful rooms -- get one with a view- great beds and fine linens in the best European tradition,good marble old school bathrooms, a wonderful breakfast buffet and a very French/piano bar for a sundown cocktail. I am not planning to stay anywhere else in Zurich as long as the eden holds itself to these very high standards!

Intimate, smart, charming staff, excellent location, attractive building, light and spacious room, good bar and breakfast (I didn't otherwise eat there). Altogether lovely and a real five-star stay.

Just a little bit shabby - I was told it is shutting in 2013 for a complete refurbishment and no doubt a significant price hike. So book now and enjoy before it costs £800 a night like the other Zurich five star hotels. By the way, just a bit disappointing that a superior room, shown on the website to have a balcony, didn't. And the photographs don't show that the hotel is separated from the lakeside by quite a busy road. But these are details.

I have travelled the world for the past 50 years, staying at the best hotels. I read a report about Hotel au Lac that was less than complimetary, which provoked me to try it (suspecting a decent Swiss hotel should not justify such criticism!) As I was to stay only one night, it would not matter too much if the report was justified. As it turned out, my guess was correct. I assume the author was looking for 'glass and chrome, with Ikea furniture'! If so, he would have been disappointed - it is 'traditional', but a good example of Swiss perfection, in the old style. What has prompted me to write this note was the exceptionally good service by the staff. My stay was on 1st January, when much of Europe had shut down. The guests at the hotel were few. That can lead to laxity by the staff in some cases. But, on the contrary, I was most impressed! The only time I have known better service was the immaculate performane of the Mandarin, Hong kong more than 30 years ago! That is some compliment.... The location is good - overlooking the Lake. Car parking for my friend was easy. All the necessary services were provided - and I can honestly say the staff made the visit memorable.

Nothing worthy of complaint - and I am a stern critic of hotels!

The 'old world' elegance of the architecture beautifully maintained. The service levels exceeded normal expecations of today's hotels, the staff were exceptional, so attentive and yet discreet.

The only issue for me was that the rooms are not sound proofed and I was somewhat disturbed by people still partying whilst I was trying to sleep.

Extremely helpful staff, good location, especially the rooms with lake view are fantastic.

The rooms' fournishing seems a little bit dated and consumed.

wonderful staff, very helpful & friendly

tv channels are limited,